Introduction
At James Dudley Auto Services, we are committed to protecting the privacy and confidentiality of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or avail of our services. Please read this policy carefully to understand our practices regarding your personal data.
Information Collection
a. We may collect personal information from you when you visit our website or interact with us. The types of information we may collect include:
- Contact information (such as name, address, email address, and telephone number)
- Vehicle details (such as make, model, registration number)
- Service history and repair records
- Payment information (such as credit card details)
- Communications and correspondence with us
Use of Information
a. We collect and use your personal information for the following purposes:
- To provide and deliver our services, including scheduling appointments, performing repairs, and communicating with you regarding your vehicle
- To process payments and manage billing
- To respond to your inquiries, requests, and provide customer support
- To send you service-related notifications, updates, and promotional offers (with your consent)
- To improve our website, services, and customer experience
- To comply with legal obligations and protect our rights
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee 100% security. You acknowledge that any information you provide to us is at your own risk.
Your Rights
You have certain rights regarding your personal information, including the right to access, rectify, or erase your data. You may also have the right to object to or restrict certain data processing activities. To exercise your rights or make inquiries about your personal data, please contact us using the information provided at the end of this Privacy Policy.
External Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of those websites when visiting them.
Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective when posted on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
James Dudley Auto Services
9/17 King St, Sileby, Loughborough LE12 7LZ
Email: jamesdudleyautoservices@gmail.com
By using our website or availing of our services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.
Last Update: 30/10/2024